Beam® Frequently Asked Questions
1Why can't I find Beam+ or Beam+Max anymore?
Beam+ and Beam+Max are now Beam. Beam (standard) has replaced Beam+; Beam (enhanced) has replaced Beam+Max.
2What do I need to operate a Beam?
For an optimal experience, please review our detailed list of Requirements and WiFi Video.
3What do I need to install Beam?
Beam ships with all necessary components for a quick and easy setup. The Beam dock should be positioned near a 120V, 220V, or 240V grounded electrical outlet.
4Do I need Internet access to operate Beam?
Yes, both the pilot's computer and the Beam itself need a broadband Internet connection. (1 Mbps up/down minimum, 3 Mbps up/down recommended).
5Will I receive what I see in these images?
Due to changes in production, your Beam may appear slightly different than in photos.
6How long does shipping take?
With standard shipping, allow 5–10 business days for delivery after placing order. Contact sales for expedited shipping options.
7Do you offer international shipping?
Contact firstname.lastname@example.org for international shipping inquiries.